Telephoning The Surgery
Please be aware that in the interest of quality, your call may be recorded.
Electronic Prescription Service
Electronic prescribing is an NHS service that allows patients to choose to have their prescriptions sent electronically to a nominated pharmacist. You will no longer need to collect your repeat prescriptions from the Practice.
Instead we will send your prescription electronically to your chosen Pharmacy, saving you time.
You must choose the pharmacist and give them your consent to receive your electronic prescription automatically. When you have nominated the pharmacy this will automatically appear on your medical record. This service will be most useful for you if you have repeat prescriptions.
For more information please visit your local Pharmacist or visit www.hscic.gov.uk/epspatients.
Are you aged 70 years? plus anyone in their 70's who was born after 1st September 1942 and has not had the vaccine yet? 78 years? plus anyone aged 79 years old who has missed out on the vaccine?
Please see a member of the reception team to check if you are eligible and to make an appointment with one of our practice nurses.
The new flu season starts from 1st September 2017, you are eligible for vaccination is you are:
Child aged 2-3 years (DOB between 01.09.2013 - 31.08.2015)
Live in a residential or nursing home
This year we will be offering drop in sessions to attend the surgery for the jab, invitations to these sessions are being sent via letter
Read the latest issue of the Hollyns Health & Wellbeing Newsletter: Issue 3 September 2017
NHS 111 -
is a free telephone service introduced nationally to make it easier for people to access local health and social care services when they have an urgent need. In Yorkshire and the Humber, this service will be provided by Yorkshire Ambulance Service (YAS) NHS Trust. It will supersede the NHS Direct telephone service (0845 46 47), and will provide a general number for people to call when their need is urgent but not considered life-threatening (999).
It will be available 24 hours a day, 7 days a week and 365 (366 in a leap year) days a year. Calls from mobiles and landlines are free
You can order your prescriptions online, by post or by dropping in your counterfoil.
Please allow 2 working days for your prescription to be processed.
Please order in plenty of time and do not allow yourself to run out of medication.
SMS: We now offer a system for informing you of your blood/sample and X ray results. If you have a mobile phone we will send a text message sent to your mobile with your results. If you wish to "opt out" of this service please ask reception for details. If you do not consent then please ring the surgery between 1pm and 6pm, Monday to Friday and to speak to a receptionist regarding your results.
Online Services: You can now login securely and book, view or cancel your appointments and order repeat prescriptions from home. Please ask reception for details.
As from June 2016 patients registered for on-line access will be able to view online, export or print detailed coded information held on their records. This information will only be from entries recorded at a GP unit who has cared for you.
A cervical screening test (previously known as a smear test) is a method of detecting abnormal cells on the cervix. The cervix is the entrance to the womb from the vagina. Detecting and removing abnormal cervical cells can prevent cervical cancer.
Please click on the following link to provide you with information on everything you need to know about cervical screening and what you can expect to happen during cervical screening.
Self Care Week is the national annual campaign to raise awareness of how people can take care of their own health whether it is to prevent disease or illness, understand how to look after minor ailments or how to manage long term conditions.
Self care means keeping fit and healthy, as well as knowing how to take medicines, treat minor ailments and seek help when you need it. If you have a long-term condition, self care is about understanding that condition and how to live with it.
Most common winter ailments such as colds, sore throat, cough, sinusitis or earache can’t be treated with antibiotics. Alternatives would be to rest, drink plenty of fluids, take pain relief such as Paracetamol or Ibuprofen.
Ask your pharmacist for advice on getting the relief you need and what medicines should be in your cabinet to help you get through the winter season.
Patient Reference Group
Hollyns Health & Wellbeing has a Patient Reference Group (previously known as Patient Participation Group) which was established in June 2010.
The Group consists of patients, Doctors and members of the practice management team and we meet frequently through the year.
Our aim is to contribute to the continuous improvement of services and to provide feedback about our patient's concerns.
If you are interested in becoming a member of the Group then complete the form available on this page or please leave your name and contact details with reception.
Even if you are unable to join the PRG, we would still like to hear from you. We are developing a "contact us" section of the webpages so you can give us your feedback online, in the interim please ask reception how you can give us your views.
Membership Request Form
Terms of Reference/Code of Conduct
Minutes of Patient Reference Group Meetings 1718
Minutes of the Patient Reference Group Tuesday 25th April 2017
Minutes of the Joint Patient Reference Group Tuesday 23rd May 2017
Minutes of the Joint Patient Reference Group Tuesday 18th July 2017
Annual Survey Results 2015/16
DES Patient Survey Results 2015/16